Available for Full-time Resume

Product designer · Georgia, U.S.

Hello, I’m Riley. I blend sympathy and aesthetics into thoughtful digital experiences.

My work

Experiences and projects.

  • Sole designer-developer on a cross-store order tracking PWA replacing paper handoffs across 3 retail locations; designed a 5-state order lifecycle and shipped an OCR intake pipeline (Tesseract + OpenCV) reaching ~85% extraction accuracy on production tickets.
  • Owned the customer site redesign end-to-end as design lead to an outsourced engineering team. UX audit, IA restructure, and a tokenized UI kit handed off as production-ready CSS variables.
  • Launched the brand’s social presence from zero across 5 platforms, defining voice, content pillars, and a per-platform publishing cadence.
  • Led a 9-person team to redesign a smart home app integrating AI-powered personalization, biometric data streams (Apple Health, Oura), and inclusive design into core product strategy.
  • Delivered end-to-end interaction concepts and spatial UI prototypes, simplifying multi-sensory home control into a personalized health-centric experience.
  • Redesigned a B2B financial portal for thousands of regulated users, consolidating 23 portals into one hub and eliminating 64% of session fragmentation and redundant authentication friction.
  • Translated user research into an AI-assisted compliance dashboard with real-time feedback loops, reducing workflow complexity for regulatory operators.
  • Built a RAG-based AI assistant (OpenAI API + Pinecone vector DB) for real-time ACL recovery guidance within a 72-hour sprint; nominated for the J&J “Best Concept” award.
  • Won the IDA International Design Award, MUSE Design Award and New York Product Design Award as UI designer and presenter, in a week-long startup competition with a 4-person team.

What I do

See the visual board →
Affinity map clustering tagged user needs from interview transcripts. UX Research Interviews, thematic coding, affinity mapping FitFido smart feeder product render. Product Design Hardware and software as one system Mid-fidelity wireframes for the Brilliant redesign. Prototyping Sketch to mid-fi to tested high-fi Service design board “Who Keeps the Meal Safe?”. Service Design Ecosystem maps, stakeholder journeys, white papers Hand-coded single-page fostering promotion website. Front-end ↗ HTML, CSS and JavaScript, shipped live Abstract generative artwork. Illustration & Motion Fan art, generative pieces, storyboards

Nothing great is built alone. If something here resonates, I’d love to hear from you.

qilingchen323@gmail.com